At Frankies House we offer more than just clothes —we provide the comfort, style, and quality that both mums-to-be and little ones deserve. Here's why you’ll love shopping with us for all your maternity and kids' clothing and accessory needs:.

• Charming Kids’ Clothing: From baby essentials to stylish toddler outfits, our kids' collection features soft, durable fabrics and playful designs, perfect for your little ones.
• Quality You Can Trust: We carefully select fabrics that are gentle on your skin and your baby’s, ensuring comfort without compromising on style.
• A Wide Range of Sizes & Styles: Whether you’re looking for maternity wear, nursing-friendly clothing, or cute kids’ outfits, we offer a variety of sizes and styles to suit every need and personality.
• Personalised Customer Service: Our team is here to make your shopping experience as smooth as possible, providing expert advice and guidance to help you find the perfect fit for you and your family.
• Affordability Without Sacrificing Quality: We believe that great quality clothing shouldn’t break the bank, and we offer competitive prices on all our products.

To speak to one of our team reach out to us on: itsfrankieshouse@gmail.com and we'll be in touch!

Once you’ve placed your order, our team will carefully prepare it for shipment. Please note that processing may take up to 3 business days. You will receive an email notification once your order has been shipped.

Shipping Rates & Delivery Times
Delivery times and rates vary depending on your location. Shipping charges are calculated at checkout based on the destination country.

Customs & Duties (for International Orders)
For international ship ments, please be aware that customs duties, taxes, or fees may apply based on the destination country. These charges are the responsibility of the customer and are not included in the shipping fees.

Tracking Your Order
Once your order is dispatched, you’ll receive a tracking number via email, allowing you to track your package until it reaches you.

If you have any questions or concerns about your order, please don’t hesitate to contact our customer service team at itsfrankieshouse@gmail.com

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your items, we’re here to help! Please read our policy below for all the details on how to return or exchange your items.

Return Eligibility

We accept returns for unused items in original condition within 14 days of the delivery date. To be eligible for a return, the item must be:

Unworn and undamaged

In its original packaging (if applicable)

With all tags and labels still attached

How to Initiate a Return

To initiate a return, please contact us within 14 days of receiving your order. Our customer service team will provide you with detailed instructions on how to return your item(s).

Return Shipping

Customers are responsible for the cost of return shipping, unless the item is defective or damaged. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

Once we receive and inspect your returned item(s), we will process your refund. Please note that refunds will be issued to the original payment method used for the purchase. The processing time may vary depending on your payment provider.

Non-Returnable Items

For hygiene and safety reasons, we are unable to accept returns on items such as:

Underwear or intimate apparel

Final sale or clearance items

If you have any questions or need assistance with a return, please don’t hesitate to reach out to our customer service team.

To speak to one of our team reach out to us on itsfrankieshouse@gmail.com and we'll be in touch!